Click and Collect
Buy online and collect from your favourite store!*
- Fill your shopping bag
- Choose your store at checkout
- Collect your order for free
Full collection and delivery options can be viewed on the product page or selected for each item during checkout.
Items currently available will show as being available for collection today where the store is two or more hours from end of trade. Otherwise, it will be available the next day. You will be notified once your order is ready, so ensure you wait for this email and text message before visiting your chosen store.
Items not available in the collection store but available in the distribution centre will show as being available within 1-3 business days. These items will be sent to your nominated store and you will be notified once they arrive and are ready for collection.
All orders completed using the collect in-store option will require a valid mobile number to be supplied in order to receive a collection notification. These text messages cannot be opted out of.
Should you wish to make any changes to your order, contact our customer service team for assistance (details below) rather than contacting the collection store directly.
If your selected store is unable to fill your order, you will be contacted by our customer service team to provide alternative options.
When collecting your order in-store, you will need to show a copy of the invoice emailed to you once we have advised that your order is ready. You may also be asked to show photo ID at the point of collection.
If a Click & Collect order is not collected within four weeks of placing the order, the order will be cancelled and refunded back onto the original method of payment. This will be communicated via email to the email address provided for the order.
Your favourite store will be automatically set as your closest Veronika Maine store depending on your current location. You can change this by either clicking through at the top of your screen, or when searching for availability of a style. Our collect in-store option is exclusive to Veronika Maine stores and excludes our David Jones and Myer locations.
Any items chosen for delivery to your residential or business address will adhere to current shipping standards.
Our online returns policy applies to all purchases made online, regardless of whether they are delivered or collected in-store.
*In-store collection is currently only available at Veronika Maine stores within Australia and New Zealand, excluding David Jones, Myer and clearance stores.
Contact us on [email protected] or 1800 06 07 06 if you'd like further information.